Below FAQs are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to info@sustainabelspray.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24 hours!

Pre Sale Questions

Absolutely. Our tablets are meticulously crafted in a state-of-the-art bio-technology laboratory boasting more than a decade of expertise. Every product is meticulously formulated to be paraben-free, ensuring a commitment to quality. If you'd like to explore the detailed list of ingredients, kindly click on the link button below.

Choose the perfect quantity for your needs with our convenient options of a 3, 5-pack or 10-pack for each of our exceptional products. Your selected 3, 5 or 10 tablets, individually packaged for freshness, will arrive in a compact box designed for effortless opening and resealing. Opt for tablets alone or with a handy bottle included. Enhance your purchase by considering our Sustainable Sprays: Unpaper Towels, crafted from 100% organic dual-ply cotton, arriving in a roll of 5 towels for added eco-friendly convenience.

Scientifically validated through lab results, our products demonstrate optimal effectiveness at a ratio of 1 tablet per 24oz of water. We recommend dissolving a single tablet in a minimum of 17oz of water, with the maximum recommended dilution reaching 24oz for optimal performance.

Get more cleaning power for your dollar with us, as the majority of your investment goes directly into the actual cleaning solution. Unlike our competitors, where a significant portion of your spending is allocated to glass bottles and cumbersome packaging, we prioritize delivering maximum value in the form of effective cleaning solutions. Email: info@sustainablespray.com Phone: +1 (586) 634 5723

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Technical Questions

Please click on “Sign in/ Create Account” followed by ‘Create An Account’ and fill in your personal particulars.

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

Key in the discount code at the field “Add a coupon” in your Shopping Cart page at check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
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